For me everything there is perfect BUT the hospitality by the staff. They are very unfriendly and inefficient. First, the reception didn’t give precise information about the room available. She told us that there only 2 type of room available which is standard room comes with 2 single beds and suite comes with 1 king sized bed. I plan to stay only one night and don’t mind staying in a small room as long as hubby, Raheel and I can sleep together on a bed. So I asked the lady whether the single bed can be moved closer together (like most hotels). And she confidently said yes! So without thinking any further we took the standard room.
Then we proceed to our car, collect our luggage and wandering at the basement parking looking for which door to accessed to our block. I saw some maintenance worker looking at us and nobody offered any help. Yes, you are the maintenance guy, nothing to do with bell boy or whatsoever but you are the hosts and we are the guess… at least you can show us the right direction. There I see the unfriendliness and their unwillingness to help.
Come in the room, the first thing I checked was the bed. We tried to move the bed closer but it is actually a build-in bed and cannot be moved at all! Gggrrr!! Hangen satu badan aku! If the lady gave us right information we must have took the suite! How can I possibly sleep on a single bed and breastfeed raheel? Mau tergolek budak tu. Dah ler dia tido suke pusing2!
so, after some considerations my hubby called the receptionist asking to upgrade our room. We waited almost half an hour for the process and the bellboy came to bring our bags and lead us to our new room. On the way to the room my hubby and I tried to make a conversation but he didn’t seem interested. Cisss! Memang tak peramah!
Once we entered the suite, wahhhh!!! It’s huge man! Really huge! Kalo nak main kejar2 dlm bathroom pon buleh! Memang puas hati but the furniture quite old… but it is ok and worth the price...